Our included and additional services:

Things to know for your holiday

Culinary delights

  • Extensive breakfast buffet
  • Packed lunch (self-service at the buffet)
  • Small lunch menu (included with full board)
  • Freshly prepared baby menu in a thermo container for excursions
  • Sweet & savoury in the afternoon
  • Festive dinner with choice menu


Winter activities

  • 4 x a week guided ski tours with ski instructor (except Christmas, New Year’s Eve and Carnival)
    (8.00 € / per person)
  • Guided snowshoe hike Thu/Sun on the Alpe di Siusi (8.00 € / per person)
  • 1 x a week hiking tour with hiking guide Herbert

Summer activities

  • 5 x a week easy hikes with hiking guide Herbert
  • 2 x a week challenging hikes with hiking guide Roman
    ... for adults and teenagers from 14+ years (extra charge)
  • Bike tour with Herbert

Location & mobility

  • Garage parking space for each room
  • Hourly shuttle bus from Bad Ratzes to the Seiser Alm cable car valley station
  • Free use of local public transport in South Tyrol with the Mobilcard



Overview of our
services for families & children

Accessories & Equipment || Rooms, Suites & Apartment

  • Roller blinds to darken the rooms
  • Socket fuse
  • Wooden cot (118x60 cm) with head protection | safety grid for large beds
  • Baby cradle up to approx. 5 months (on reservation)
  • Night light | baby phone (on request) | thermometer
  • Baby bath | changing mat | closed nappy bucket
  • Baby potty, toilet seat and stool in the bathroom
  • Kids bathrobes
  • Place to hang up the laundry

Accessories & Equipment || House & Hotel

  • High chair | bib | cutlery and cups
  • Bottle warmer | water boiler (for the room on request)
  • Microwave oven (for the room on request)
  • 24 h laundry service

Accessories & Equipment || Active Vacation

  • Free hire of breast carriers | up to approx. 7 months (on reservation)
  • Free rental of back carriers | up to approx. 20 kg
  • Free rental of all-terrain prams with reclining position

Culinary delights for little gourmets

  • Lunch children’s table with childcare
  • Light lunch
  • Baby menu with daily fresh vegetable porridge of potatoes, carrots and zucchini, finely pureed veal without salt and boiled apple puree without sugar
  • Lunch to go: Lunch with vegetable porridge and pureed veal in a thermobox


  • Lunch children’s table with childcare
  • Cozy Area (children from 6 months to 3 years)
    Loving care of the youngest from Sunday to Friday – daily from 8:00 a.m. to 3:00 p.m.  and during dinner from 7:30 to 8:30 p.m.
  • Marmot’s Den (children from 3 years)
    The Murmeltierstube with handicraft corner, hammock, cuddling corner, children’s books and toys is the meeting point for all children with childcare.
  • Daily care
    Sunday to Friday from 8 to 22 o’clock
  • Youth club (from 12 years)
    Supervised and organized games daily from afternoon until 21:30

Activity programme & workshops

We will be happy to send you the current childcare programme on request.

Common rooms

  • Rainbow hall (for kids from 0 to 3 years)
    The bright Rainbow Hall is the perfect meeting place & playroom for parents with their children.
  • Marmot’s Den (for kids from 3 years)
  • Fireplace & bridge room ...
    cosy rooms with plenty of room to play, including board games, life–size chess and other board games
  • Youth club
    A popular meeting place with table tennis, table soccer & more, also independent of the childcare hours.
  • Billiard room
  • House library for bookworms

Games & fun outside

Summer experiences

  • 2 x a week challenging hikes with hiking guide Roman (for teenagers from 14 years – extra charge)
  • E-bike trip
  • Bread on a stick by the campfire & lantern hike

Winter adventures

  • Pick-up service from the ski school
    (except 23.12. - 09.01. + 26.02. - 06.03)
    We pick up the kids from the group courses (Mon, Tue, Wed) at 1 p.m. and bring them back to the hotel: we will help you to change your clothes, then lunch will be served and afterwards you will be taken to the childcare centre. The pick-up service must be booked when making your reservation. (additional charge 10.00 €/child/day)



Interesting holiday information

Arrival and departure

If you arrive in the morning, you can have breakfast at Bad Ratzes or take a walk until your room is ready. On the day of arrival your room is available from 3 p.m., on the day of departure until 10 a.m. If your arrival is delayed and you do not arrive at the hotel until after 6 p.m., please call us and let us know.