Our services:

Things to know for your holiday

Culinary delights

  • Extensive breakfast buffet
  • Packed lunch (self-service at the buffet) (extra charge)
  • Small lunch menu (included with full board)
  • Snackcard from 12.30 pm to 17.30 pm
  • Freshly prepared baby menu in a thermo container for excursions
  • Sweet & savoury in the afternoon
  • Festive dinner with choice menu


Winter activities

  • 4 x a week guided ski tours with ski instructor (except Christmas, New Year’s Eve and Carnival)
    (extra cost)
  • Guided snowshoe hike Thu/Sun on the Alpe di Siusi (extra cost)
  • 1 x a week hiking tour with hiking guide 

Summer activities

  • 5 x a week easy hikes with hiking guide 
  • 2 x a week challenging hikes with hiking guide 
    ... for adults and teenagers from 14+ years (extra charge)
  • Bike tour 

Location & mobility

  • Garage parking space for each room
  • Hourly shuttle bus from Bad Ratzes to the Seiser Alm cable car valley station
  • Free use of local public transport in South Tyrol with the Mobilcard



Overview of our
services for families & children

Accessories & Equipment || Rooms, Suites & Apartment
  • Roller blinds to darken the rooms
  • Socket fuse
  • Wooden cot (118x60 cm) with head protection | safety grid for large beds
  • Baby cradle up to approx. 5 months (on reservation)
  • Night light | baby phone (on request) | thermometer
  • Baby bath | changing mat | closed nappy bucket
  • Baby potty, toilet seat and stool in the bathroom
  • Kids bathrobes
  • Place to hang up the laundry
Accessories & Equipment || House & Hotel
  • High chair | bib | cutlery and cups
  • Bottle warmer | water boiler (for the room on request)
  • Microwave oven (for the room on request)
  • 24 h laundry service
Accessories & Equipment || Active Vacation
  • Free hire of breast carriers | up to approx. 7 months (on reservation)
  • Free rental of back carriers | up to approx. 20 kg
  • Rental of all-terrain prams with reclining position (extra cost)
Culinary delights for little gourmets
  • Lunch children’s table with childcare
  • Light lunch
  • Baby menu with daily fresh vegetable porridge of potatoes, carrots and zucchini, finely pureed veal without salt and boiled apple puree without sugar
  • Lunch to go: Lunch with vegetable porridge and pureed veal in a thermobox
  • Lunch children’s table with childcare
  • Cozy Area (children from 6 months to 3 years)
    Loving care of the youngest Tuesday, Wednesday, Friday from 8:00 a.m. to 3:00 p.m.  and Monday and Thursday from 4.00 p.m. to 8.00 p.m.
  • Marmot’s Den (children from 4 years)
    The Murmeltierstube with handicraft corner, hammock, cuddling corner, children’s books and toys is the meeting point for all children with childcare.
  • Daily care
    Monday from Saturday from 5.30 p.m. to 22 p.m.
  • Youth club (from 12 years)
Common rooms
  • Marmot’s Den (for kids from 4 years)
  • Fireplace & bridge room ...
    cosy rooms with plenty of room to play, including board games, life–size chess and other board games
  • Youth club
    A popular meeting place with table tennis, table soccer & more, also independent of the childcare hours.
  • Billiard room
  • House library for bookworms
Games & fun outside
Summer experiences
  • 2 x a week challenging hikes with hiking guide Roman (for teenagers from 14 years – extra charge)
  • E-bike trip
  • Bread on a stick by the campfire & lantern hike
Winter adventures
  • Pick-up service from the ski school
    (except the period of christmas and carneval)
    We pick up the kids from the group courses at 1 p.m. and bring them back to the hotel: we will help you to change your clothes, then lunch will be served and afterwards you will be taken to the childcare centre. The pick-up service must be booked when making your reservation. (additional charge)



Interesting holiday information

Arrival and departure

If you arrive in the morning, you can have breakfast at Bad Ratzes or take a walk until your room is ready. On the day of arrival your room is available from 3 p.m., on the day of departure until 10 a.m. If your arrival is delayed and you do not arrive at the hotel until after 6 p.m., please call us and let us know.